WARRANTY

Repair Centers

All TITAN® Luggage is covered by our "No Matter What" lifetime warranty. If you require repair services you can find a repair center near you by visiting our Repair Shop Locator.

No Matter What Warranty

Since our founding in 1983, TITAN® Luggage has been committed to providing customers with worry free ownership with your total satisfaction as our goal. With that in mind TITAN® products are covered by our No Matter What lifetime warranty. No matter what happens to your bag, TITAN® will repair or replace it free of charge - NO MATTER WHAT.

The No Matter What Warranty covers defects in workmanship or material and even structural or mechanical damage which affect the function of the case. If it is broken, we'll fix it at our expense or replace it with a comparable replacement product.

Cosmetic wear including dirt, abrasions and scrapes, are an unavoidable circumstance of normal luggage use and as such are not covered under this warranty. Keep in mind that most dirt and scuff marks can be washed away using a sponge with a mild soap and water solution. Contact TITAN® for detailed cleaning and care instructions of your particular case.

TITAN® is not responsible for damages to the contents of your luggage, for lost or stolen bags, or for consequential or incidental damages such as loss of use and suggests that you contact your airline or common carrier with claims of this nature before leaving the terminal.

Customers with warranty issues should contact TITAN® by phone or e-mail to be directed to an authorized repair center in your area. The only expense that the customer incurs is the cost of getting the bag to a designated repair center, we'll cover all expenses from there including return delivery expense to any address in North America.

For inquires, you can go to our web page at www.titanluggageusa.com or call our toll free number (888) 470-3537 and a representative will be able to assist you.

Note: The "No Matter What" warranty only applies to goods made for and distributed in North America. Proof of purchase is necessary to validate the warranty.